LIPSTICKS & COSMETICS: ALL SALES ARE FINAL ON MAKE UP, LIPSTICK, OR BODY CARE ITEMS. IF THE PRODUCT IS DAMAGED UPON ARRIVAL WE WILL REFUND OR EXCHANGE THE DAMAGED PRODUCT.

BITLESS BRIDLES: BRIDLES & BROWBANDS HAVE A 30 DAY (DATE OF DELIVERY) EXCHANGE OR REFUND POLICY. CUSTOMER IS RESPONSIBLE FOR SHIPPING THE ITEM BACK FOR EXCHANGES AND WANTED REFUNDS. EXCHANGES & REFUNDS WILL NOT BE MADE UNTIL THE ITEM(S) IS RETURNED TO THE BOUTIQUE. BRIDLES MUST COME BACK COMPLETE WITH TAGS. Please note our bridles are leather and are designed to break on force for safety reasons. Leather is designed to break in an emergency or with force.

APPAREL: ALL APPAREL HAS A 30 DAY EXCHANGE OR REFUND POLICY. UNLESS it’s on sale! All SALE Items are FINAL SALE. All other apparel ITEMS MUST BE RETURNED TO THE BOUTIQUE BEFORE EXCHANGE OR REFUND IS COMPLETED. ITEMS MUST BE RETURNED COMPLETE WITH TAGS, AND NO DAMAGE OR WEAR. THE CUSTOMER IS RESPONSIBLE FOR PAYING SHIPPING. We will ship the exchange back to you for Free.