REFUND & EXCHANGE POLICY

LIPSTICKS & COSMETICS: ALL SALES ARE FINAL ON MAKE UP, LIPSTICK, OR BODY CARE ITEMS. IF THE PRODUCT IS DAMAGED UPON ARRIVAL WE WILL REFUND OR EXCHANGE THE DAMAGED PRODUCT.

BITLESS BRIDLES: BRIDLES & BROWBANDS HAVE A 30 DAY (DATE OF DELIVERY) EXCHANGE OR REFUND POLICY. CUSTOMER IS RESPONSIBLE FOR SHIPPING THE ITEM BACK FOR EXCHANGES AND WANTED REFUNDS. EXCHANGES & REFUNDS WILL NOT BE MADE UNTIL THE ITEM(S) IS RETURNED TO THE BOUTIQUE. BRIDLES MUST COME BACK COMPLETE WITH TAGS.

APPAREL: ALL APPAREL HAS A 30 DAY EXCHANGE OR REFUND POLICY. ITEMS MUST BE RETURNED TO THE BOUTIQUE BEFORE EXCHANGE OR REFUND IS COMPLETED. ITEMS MUST BE RETURNED COMPLETE WITH TAGS, AND NO DAMAGE OR WEAR. EXCHANGES ARE FREE, REFUNDS REQUIRE THE CUSTOMER TO PAY SHIPPING.

Contact form